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Evidence Guide: LGACOM401A - Administer contracts

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

LGACOM401A - Administer contracts

What evidence can you provide to prove your understanding of each of the following citeria?

Establish administration procedures

  1. Administrative processes for contracts are implemented according to council quality improvement
  2. Contract requirements are confirmed with relevant contract personnel.
  3. Complaint system is established according to council policy and procedures.
  4. Consistent and accurate records of contract progress are maintained.
Administrative processes for contracts are implemented according to council quality improvement

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Contract requirements are confirmed with relevant contract personnel.

Completed
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Complaint system is established according to council policy and procedures.

Completed
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Consistent and accurate records of contract progress are maintained.

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Monitor contract time frame and specifications

  1. Regular inspections of contract services are undertaken to ensure compliance with specifications and program for completion.
  2. Regular planned progress meetings are held and documented between all contract personnel to ensure problems are identified and resolved early.
  3. Variations between the specified scope of services and the contract are identified and documented, and relevant personnel are notified without delay.
  4. Testing of services in progress is carried out as required by the contract and in accordance with legislation, regulations and council policy.
Regular inspections of contract services are undertaken to ensure compliance with specifications and program for completion.

Completed
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Regular planned progress meetings are held and documented between all contract personnel to ensure problems are identified and resolved early.

Completed
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Variations between the specified scope of services and the contract are identified and documented, and relevant personnel are notified without delay.

Completed
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Testing of services in progress is carried out as required by the contract and in accordance with legislation, regulations and council policy.

Completed
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Monitor costs

  1. Contract costs are monitored on a regular basis to ensure that the service is carried out in accordance with financial and contractual requirements.
  2. Payments for contract services are authorised in accordance with the conditions of contract and delegation of officer.
  3. Transaction costs are monitored through an established system.
Contract costs are monitored on a regular basis to ensure that the service is carried out in accordance with financial and contractual requirements.

Completed
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Payments for contract services are authorised in accordance with the conditions of contract and delegation of officer.

Completed
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Transaction costs are monitored through an established system.

Completed
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Resolve contractual disputes

  1. Disagreements are investigated to identify cause and validity.
  2. Terms of resolution are negotiated and agreed.
  3. Contract provisions for dispute resolution are followed.
  4. Legal and management advice is sought at an early stage of any dispute to ensure that the contractor has a clear understanding of the council's legal position and that the council is not exposed to undue legal risk.
  5. Appropriate legal advice is sought at any stage in order to clarify any technical aspects of a dispute.
Disagreements are investigated to identify cause and validity.

Completed
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Terms of resolution are negotiated and agreed.

Completed
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Contract provisions for dispute resolution are followed.

Completed
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Legal and management advice is sought at an early stage of any dispute to ensure that the contractor has a clear understanding of the council's legal position and that the council is not exposed to undue legal risk.

Completed
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Appropriate legal advice is sought at any stage in order to clarify any technical aspects of a dispute.

Completed
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Implement contract transition

  1. Contract conditions and responsibilities are reviewed with relevant personnel to ensure satisfactory completion of contract.
  2. Contract completion is authorised in writing to confirm completed services have been undertaken according to contract objectives and specifications.
  3. Final statement is reconciled.
  4. Contractor performance and level of service are evaluated against agreed benchmark.
  5. End-of-service or renewed contracts are coordinated to meet council requirements.
  6. Quality of contract documentation is assessed.
Contract conditions and responsibilities are reviewed with relevant personnel to ensure satisfactory completion of contract.

Completed
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Contract completion is authorised in writing to confirm completed services have been undertaken according to contract objectives and specifications.

Completed
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Final statement is reconciled.

Completed
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Contractor performance and level of service are evaluated against agreed benchmark.

Completed
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End-of-service or renewed contracts are coordinated to meet council requirements.

Completed
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Quality of contract documentation is assessed.

Completed
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Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Overview of assessment requirements

A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria. The knowledge and skill requirements described in the Range Statement must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated.

Critical aspects of evidence to be considered

Maintenance of files relating to records of meetings, payments, progress reports, file notes and discussions.

Effective communication with the contractor.

Monitoring of industry changes.

Making recommendations covering a range of contracts.

Maintenance of WorkCover, OHS and audit processes and up-to-date insurance files.

Monitoring relevant laws, by laws and regulations or best practice on environmental performance and sustainability

Context of assessment

On the job or in a simulated work environment.

Relationship to other units(prerequisite or co-requisite units)

Prerequisite units: nil.

Co-requisite units: nil.

Method of assessment

The following assessment methods are suggested:

observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies

written and/or oral questioning to assess knowledge and understanding

completion of workplace documentation

third-party reports from experienced practitioners

completion of self-paced learning materials including personal reflection and feedback from trainer, coach or supervisor.

Evidence required for demonstration of consistent performance

Evidence will need to be gathered over time across a range of variables.

Resource implications

Access to a workplace or simulated case study that provides such resources as:

a range of council contract documentation and records

relevant commercial law texts on contracts

relevant council policies and procedures documents.

Required Skills and Knowledge

This describes the essential skills and knowledge and their level, required for this unit

Required Skills

negotiation and liaison across a range of internal and external customers

contingency management

contract interpretation

project management

conflict resolution

client interaction

financial and time management.

Required Knowledge

relevant legislation, regulations, codes of practice and policies applicable to the industry and the council, including those relating to environmental/sustainable practice and OHS

relevant systems and procedures to aid in the achievement of sustainable practice

contract procedures

contract law

knowledge of the contract service

performance standards and analysis

complaint procedures

costing processes.

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Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Administrative processes for contracts may include:

supervision

management

monitoring

overseeing.

Records of contract progress may include:

photographs

data

progress reports

customer surveys

minutes of meetings.

Services may include:

product

maintenance

supply

cleaning

waste

research

environmental initiatives

civil

child care

other council services.

Testing may include:

samples

routine checks

audits

observations

meetings

laboratory

Payments may include:

progressive

lump sum.

Conditions of contract may include:

tender documentation

maintenance plan

compliance with sustainable practice guidelines

defects liability.

Contractor performance is evaluated in terms of:

adherence to timelines and estimated costs

progress towards objectives

adherence to quality standards, environmental and sustainability standards and OHS and EEO practices.

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